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ZuGo Pet RX FAQ

What is the ZuGo Pet Rx?

ZuGo Pet RX is a national pharmacy discount prescription program operated by leading program provider Pacific Rx Networks, LLC. The ZuGo Pet RX program is dedicated to making a difference in the daily life of people across the U.S. who do not have insurance, or have limited insurance, by providing access to significant discounts and savings on retail prescription medications. The ZuGo Pet RX program presents discounts off retail prices on virtually every prescription medication at over 63,000 pharmacies nationwide including Walmart, Walgreens, CVS, Target, Rite Aid, Kroger, Kmart, Longs, Publix, Albertsons, and many more!

How do I get a discount on my prescription medications?

Simply print out a card from our website and present to the pharmacist when filling or refilling a prescription. The cards are pre-activated allowing users to receive immediate savings of up to 80% depending on the drug and manufacturer.

Once the ZuGo Pet RX Card information has been inputted by the pharmacist, it will remain on file at that pharmacy and can be used for any medication you fill or refill at that same pharmacy. Yes, it’s that simple; no need to download an application or fill out a form!

Discount amounts vary per specific prescription and savings can be as high as 80% off retail prescriptions.

Is my privacy protected?

The two most important features of the ZuGo Pet RX program are ease of participation, and the privacy of our consumers. The program is FREE to all with unlimited usage, which means anyone and everyone can benefit from month-to-month savings on all their prescription drugs, including those for pets.

Importantly, no enrollment and no sharing of personal or prescription information is required to have access to the card and/or mobile app; ZuGo Pet RX is 100% HIPAA compliant.

My pharmacist didn't honor my card price. What now?

Some pharmacists aren’t aware of the agreement they have to honor the ZuGo Pet RX Card, however, they are contractually obligated to honor the ZuGo Pet RX Card price. If the pharmacist isn’t familiar with the ZuGo Pet RX discount program, please have them call 1-866-921-7286. Our pharmacist helpline is open 24 hours a day, 7 days a week and will assist your pharmacist with the process. You can also reach out to us by sending an email through our Contact Us form. 

Is ZuGo Pet RX a medical insurance program?

The ZuGo Pet RX Card program relieves users from the continually rising costs of prescription medications and is designed to complement medical insurance. This program is NOT medical insurance, nor is it a Discount Medical Program, however this program does benefit ALL USERS.

The ZuGo Pet RX Card can still help those with medical insurance. Compare our ZuGo Pet RX Card price against your medical insurance copay – we often find lower prices.

Does the ZuGo Pet RX card count towards my deductible?

The ZuGo Pet RX Card program will SOMETIMES count towards a deductible. As not all medical insurance plans are the same, we recommend users to contact their plan administrator to get the specific information regarding their medical insurance plan.

Important information for Medicare users

Although the ZuGo Pet RX Card discount can be used as a Medicare Part D supplement by covering drugs once participants reach the “donut hole,” drugs purchased with this discount program will not count toward your Medicare deductible and therefore will not allow you to exceed your deductible and get out of the “donut hole.” We suggest you contact your plan administrator to get the specifics, because not all plans are the same.

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