FREE SHIPPING ON DOMESTIC ORDERS. WE SHIP WORLDWIDE! Contact | 1-323-515-ZuGo (9846) | info@zugopet.com |

WHAT IS YOUR RETURN POLICY? We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly exchange your timely return of unused, unwashed, or defective merchandise.  We do not issue refunds; all merchandise may be returned for store credit or exchanged.

Returns are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN USED OR WASHED, and with ALL tags attached and inserts returned. 

FINAL SALE ITEMS MAY NOT BE RETURNED. ALL SALE ITEMS ARE FINAL SALE. 

Shipping is non refundable. All international orders are FINAL. Approved Returns will be given online credit and exchanges will be honored at the shipping expense of the customer.

When sending back your return please include the Return Merchandise Form here

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