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Terms and Services / Warranty

CONDITIONS OF USE

Welcome to our online store! ZuGoPet, CORP and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. 

PRE ORDER

By ordering the Rocketeer Pack online  you are acknowledging that you understand the order you have placed will not be received until November of 2017. You are reserving your product due to our limited innovatory and we will guarantee you our products from our first production run.  Your credit card will be charged, you will receive your receipt of purchase and your order will be delivered in December.

THE ROCKETEER PACK WARRANTY 

The Rocketeer Pack carries a limited 1-year warranty. All of our products are manufactured under the highest standards and are warranted to be free from material and workmanship defects for 1 year from the date of purchase or as long as the original purchaser owns the product (proof of purchase is required), whichever is shorter. 

This limited warranty covers defects encountered in the normal use of the product and does not apply if the product is damaged due to physical abuse, mishandling, accident, use during competition, animal attack, or negligence, or if the product is altered or modified by the purchaser in any way. This warranty does not cover the natural breakdown of materials, seams, or components which may occur after extended use of the product. This warranty only applies to defects that impact the performance of the product, and not cosmetic issues due to normal "wear and tear" of the product. If the product is found to be defective, ZuGoPet's only obligation and the purchaser's sole and exclusive remedy is the repair or replacement of the product with the same or comparable product. 

ZuGoPet shall have no liability or responsibility to the purchaser or any other person for any special, incidental, or consequential losses or damages caused or alleged to be caused directly or indirectly by the product. Except for the express warranty stated above, ZuGoPet makes no other warranties with respect to the product, expressed or implied. We reserve the right to make changes in design, materials, and specifications without prior notice.

All returns must be sent to ZuGoPet at the purchaser's expense. Any product we find to be defective will be repaired or replaced, at our option. If we receive a product that is not covered under this warranty, we will contact the sender and advise of appropriate repair charges. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

 

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. 

ELECTRONIC COMMUNICATIONS

When you visit ZuGo Pet, CORP or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

COPYRIGHT

All content included on this site, such as text, graphics, logos, images, and digital downloads is the property of ZuGoPet, CORP or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of ZuGoPet, CORP, with copyright authorship for this collection by ZuGoPet, CORP, and protected by international copyright laws. 

TRADE MARKS

ZuGoPet, CORP trademarks and trade dress may not be used in connection with any product or service that is not ZuGoPet, CORP's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ZuGo Pet, CORP. All other trademarks not owned by ZuGoPet, CORP or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ZuGoPet, CORP or its subsidiaries. 

LICENSE AND SITE ACCESS

ZuGoPet, CORP grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ZuGoPet, CORP. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ZuGoPet, CORP. You may not frame or utilize framing techniques to enclose any patents, trademark, logo, or other proprietary information (including images, text, page layout, or form) of ZuGoPet, CORP and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing ZuGoPet, CORP's name or trademarks without the express written consent of ZuGoPet, CORP. Any unauthorized use terminates the permission or license granted by ZuGoPet, CORP. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ZuGoPet, CORP so long as the link does not portray ZuGoPet, CORP, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ZuGoPet, CORP's logo or other proprietary graphic or trademark as part of the link without express written permission. 

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. ZuGoPet, CORP and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ZuGoPet, CORP reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant ZuGoPet, CORP and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ZuGoPet, CORP and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify ZuGoPet, CORP or its associates for all claims resulting from content you supply. ZuGoPet, CORP has the right but not the obligation to monitor and edit or remove any activity or content. ZuGoPet, CORP takes no responsibility and assumes no liability for any content posted by you or any third party. 

RISK OF LOSS

All items purchased from ZuGoPet, CORP are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

PRODUCT DESCRIPTIONS

ZuGoPet, CORP and its associates attempt to be as accurate as possible. However, ZuGoPet, CORP does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ZuGoPet, CORP itself is not as described, your sole remedy is to exchange it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY ZuGoPet, CORP ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZuGoPet, CORP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZuGoPet, CORP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ZuGoPet CORP, LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ZuGoPet, CORP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ZuGoPet, CORP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

APPLICABLE LAW

By visiting ZuGoPet, CORP, you agree that the laws of the state of DEFINE_STATE, DEFINE_COUNTRY, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and ZuGoPet, CORP or its associates. 

DISPUTES

Any dispute relating in any way to your visit to ZuGoPet, CORP or to products you purchase through ZuGoPet CORP, LLC shall be submitted to confidential arbitration in California, United States of America, except that, to the extent you have in any manner violated or threatened to violate ZuGoPet, CORP intellectual property rights, ZuGoPet, CORP may seek injunctive or other appropriate relief in any state or federal court in the state of California, United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. By accepting these terms and services you understand you are using ZuGoPet products at your own risk and we do not guarantee the safety of any of our products. Some of our products have been safety tested and approved by a third party but we still do not guarantee any product under our name will not harm or prevent any damage to you or your pets using our product.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to ZuGo Pet, CORP. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: info@ZuGoPet.com

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